Avon - The Company for Women - Corporate Responsibility

GRI Content Index

GRI G3 Content Index

The table below provides information on Avon's use of the Global Reporting Initiative (GRI G3) Sustainability Guidelines in the company's Corporate Responsibility Report. We are self-declaring a “C” Application Level. Avon is currently not electing to seek external verification.

With regard to the location of specific information, we refer to the relevant pages of the Corporate Responsibility Report. We also indicate information that is reported in our 2008 Annual Report and Proxy Statement.

(NR: Not reported, NA: Not applicable, CDP6: Response to Carbon Disclosure Project 6 questionnaire)

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GRI Disclosure Type Section
Strategy and Analysis
1.1 CEO statement
Core
1.2 Description of key impacts, risks, and opportunities
Core
Organizational Profile
2.1 Name of the organization
Core
2.2 Primary brands, products, and services
Core
2.3 Operational structure
Core
2.4 Headquarters location
Core
2.5 Countries of operation
Core
2.6 Nature of ownership and legal form
Core
2.7 Markets served
Core
2.8 Scale of organization
Core
2.9 Significant changes during the reporting period regarding size, structure, or ownership
Core
2.10 Awards received during the reporting period
Core
Report Parameters
Report Profile
3.1 Reporting period
Core
3.2 Date of most recent previous report
Core
3.3 Reporting cycle
Core
3.4 Contact
Core
Report Scope and Boundary
3.5 Process for defining report content
Core
3.6 Boundary of the report
Core
3.7 Limitations of the scope or boundary of the report
Core
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that could affect comparability
Core
Avon does not report on joint ventures, subsidiaries, leased facilities, outsourced operations or other entities that could affect comparability
3.9 Data measurement techniques and assumptions
Core
Stakeholder Engagement: Associates; People & Diversity: Associates; Workforce Safety & Health: Global Safety Strategy
3.10 Explanation of the effect of any restatements of information provided in earlier reports
Core
NA
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report
Core
Workforce Safety & Health: Global Safety Strategy; Environment: Global Environmental Metrics
GRI Content Index
3.12 GRI content index
Core
Assurance
3.13 Policy and current practice with regard to seeking external assurance for the report
Core
NR
Governance, Commitments and Engagements
Governance
4.1 Governance structure
Core
Governance: Board of Directors
4.2 Indicate whether the Chair of the highest governance body is also an executive officer
Core
Governance: Board of Directors
4.3 State the number of members of the highest governance body that are independent and/or non-executive members
Core
Governance: Board of Directors
4.4 Mechanism for shareholders and employees to provide recommendations or direction to the board
Core
Stakeholder Engagement: Associates and Shareholders
4.5 Linkage between compensation for members of the board, senior managers, and executives and the organization’s performance
Core
Governance: Board of Directors
4.6 Processes in place for the board to ensure conflicts of interest are avoided
Core
4.7 Process for determining the qualifications and expertise of the members of the board for guiding the organization’s strategy on economic, environmental, and social topics
Core
NR
4.8 Statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation
Core
4.9 Board procedures for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles
Core
NR
4.10 Processes for evaluating the board’s own performance
Core
Governance: Board of Directors
Commitments to External Initiatives
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization
Core
NR
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses
Core
None
4.13 Memberships in associations and/or national/international advocacy organizations in which the organization has positions in governance bodies; participates in projects or committees; provides substantive funding beyond routine dues; or views membership as strategic
Core
Stakeholder Engagement: Memberships
Stakeholder Engagement
4.14 List of stakeholder groups engaged by the organization
Core
Stakeholder Engagement: Advocacy Groups
4.15 Basis for identification and selection of stakeholders with whom to engage
Core
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group
Core
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting
Core
Stakeholder Engagement: Advocacy Groups
Economic performance
DMA Disclosure on Management Approach
Core
Economic performance
EC1 Economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments
Core
EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change
Core
EC3 Coverage of the organization’s defined benefit plan obligations
Core
EC4 Significant financial assistance received from government
Core
NA
Market Presence
EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation
Additional
NR
EC6 Policy, practices, and proportion of spending on locally based suppliers at significant locations of operation
Core
NR
EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation
Core
NR
Indirect Economic Impacts
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro-bono engagement
Core
NR
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts
Additional
Environmental
DMA Disclosure on Management Approach
Core
Materials
EN1 Materials used by weight or volume
Core
NR
EN2 Percentage of materials used that are recycled input materials
Core
NR
Energy
EN3 Direct energy consumption by primary energy source
Core
Environment: Global Environmental Metrics (Partial)
EN4 Indirect energy consumption by primary energy source
Core
Environment: Global Environmental Metrics (Partial)
EN5 Energy saved due to conservation and efficiency improvements
Additional
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives
Additional
NA
EN7 Initiatives to reduce indirect energy consumption and reductions achieved
Additional
Water
EN8 Total water withdrawal
Core
Environment: Global Environmental Metrics (Partial)
EN9 Water sources significantly affected by withdrawal of water
Additional
NR
EN10 Percentage and total volume of water recycled and reused
Additional
NR
Biodiversity
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas
Core
NA
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas
Core
NR
EN13 Habitats protected or restored
Additional
NR
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity
Additional
NR
EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk
Additional
NR
Emissions, Effluents and Waste
EN16 Total direct and indirect greenhouse gas emissions by weight
Core
EN17 Other relevant indirect greenhouse gas emissions by weight
Core
NR
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved
Additional
Environment: Case Studies
EN19 Emissions of ozone-depleting substances by weight
Core
NR
EN20 NOx, SOx, and other significant air emissions by type and weight
Core
NR
EN21 Total water discharge by quality and destination
Core
NR
EN22 Total weight of waste
Core
Environment: Global Environmental Metrics (Partial)
EN23 Total number and volume of significant spills
Core
NR
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally
Additional
NR
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff
Additional
NR
Products and Services
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation
Core
Environment: Materials Use
EN27 Percentage of products sold and their packaging materials that are reclaimed by category
Core
NR
Compliance
EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations
Core
Environment: Compliance
Transport
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce
Additional
NR
Overall
EN30 Total environmental protection expenditures and investments by type
Additional
NR
Labor practices
DMA Disclosure on Management Approach
Core
Employment
LA1 Total workforce by employment type, employment contract, and region
Core
LA2 Total number and rate of employee turnover by age group, gender, and region
Core
NR
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees
Additional
People & Diversity: Associates
Labor/Management Relations
LA4 Percentage of employees covered by collective bargaining agreements
Core
NR
LA5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements
Core
NR
Occupational Health and Safety
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs
Additional
NR
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region
Core
Workplace Safety & Health: Global Safety Strategy (Partial)
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases
Core
People & Diversity: Benefits and Compensation
LA9 Health and safety topics covered in formal agreements with trade unions
Additional
NR
Training and Education
LA10 Average hours of training per year per employee
Core
NR
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings
Additional
People & Diversity: Benefits and Compensation
LA12 Percentage of employees receiving regular performance and career development reviews
Additional
Stakeholder Engagement: Associates
Diversity and Equal Opportunity
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity
Core
People & Diversity: Associates
LA14 Ratio of basic salary of men to women by employee category
Core
NR
Human Rights
DMA Disclosure on Management Approach
Core
NR
Investment and Procurement Practices
HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening
Core
NR
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken
Core
NR
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained
Additional
NR
Non-Discrimination
HR4 Total number of incidents of discrimination and actions taken
Core
NR
Freedom of Association and Collective Bargaining
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights
Core
NR
Child Labor
HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor
Core
NR
Forced and Compulsory Labor
HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor
Core
NR
Security Practices
HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations
Additional
NR
Indigenous Rights
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken
Additional
NR
Society
DMA Disclosure on Management Approach
Core
Community
SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting
Core
NR
Corruption
SO2 Percentage and total number of business units analyzed for risks related to corruption
Core
NR
SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures
Core
NR
SO4 Actions taken in response to incidents of corruption
Core
NR
Public Policy
SO5 Public policy positions and participation in public policy development and lobbying
Core
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country
Additional
NR
Anti-Competitive Behavior
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes
Additional
NR
Compliance
SO8 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations
Core
NR
Product Responsibility
DMA Disclosure on Management Approach
Core
Customer Health and Safety
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures
Core
Product Responsibility: Cosmetic Safety Evaluation (Partial)
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcome
Additional
NR
Product and Service Labeling
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements
Core
NR
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes
Additional
NR
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction
Additional
Stakeholder Engagement: Customers
Marketing Communications
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship
Core
NR
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes
Additional
NR
Customer Privacy
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data
Additional
NR
Compliance
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services
Core
NR