Our Approach
Product responsibility - our pledge to deliver safe and effective
products - will always be our top priority.
Product responsibility—our pledge to deliver safe and effective products—will always
be our top priority. At Avon, we are committed to selling products made of the highest
quality ingredients and will continue to take all steps necessary to guarantee our
customers’ safety and satisfaction, starting with a 100 percent satisfaction guarantee.
We seek to ensure that when our products reach our valued customers, they deliver
results as promised. Accordingly, we substantiate the safety, efficacy and claims
regarding all of our beauty products—cosmetics, toiletries and fragrances—through
a variety of scientific methods.
Product responsibility at Avon means managing our regulatory responsibilities as
well. Our products either meet or exceed the safety regulations in every country
in which we operate. We closely monitor all existing, new and proposed legislation
governing the sale of our products so that we are fully informed and in compliance
with the law.