We are confident in the safety and efficacy of Avon products, and we respond to
inquiries from Representatives, customers, the media and organizations about our
products, ingredients and safety evaluations. With online social media gaining
in popularity and reach, it is easier than ever for misleading statements about
product safety issues to find their way to a broad audience, regardless
of credibility or source. It can be a challenge for us to educate people on
sometimes scientific information in a manner that is both easily understandable
and reassuring, and it can be difficult to respond effectively to false or
unfounded claims when we may not be able to identify or contact the initial
source, or when the information has been broadly disseminated.
We address these challenges by responding to consumer concerns directly and
encouraging consumers to visit www.cosmeticsinfo.org, a website that provides
detailed information culled from independent scientific sources and studies on
the ingredients most commonly used in cosmetics and personal-care products. The
website, developed by The Personal Care Products Council (PCPC), of which Avon
is a member, provides a wealth of primarily third-party information on thousands
of cosmetic ingredients, which account for approximately 90 percent of the
ingredients used in cosmetic and personal-care products available today. The
content of the site includes peer-reviewed and government-funded research
studies from many countries. The content of these studies and the results are
not created by the PCPC, but are simply reported on the site. More ingredients
will continue be listed over time.