Avon’s external compliance and auditing firms manage program administration,
which includes communication with suppliers and the scheduling of audits and
re-audits.
In the event that an audit reveals an instance of noncompliance with our
Supplier Code of Conduct, Avon will seek corrective action or, in the case of
continuous noncompliance, terminate the contract with the supplier. The result
depends largely on the nature and severity of the infraction. For example,
corrective actions must be implemented immediately for areas in which Avon has
zero tolerance (e.g., confirmed child labor). For areas or immediate or high
risk, corrective actions must be implemented within 30 to 60 days.
Suppliers are responsible for reviewing their corrective action reports and
managing the remediation process under the guidance of Avon. In the event of
noncompliance, re-audits are required to verify that corrective actions have
been implemented accordingly. We will discontinue our relationship with any
supplier who fails to make the corrections requested of them within a specified,
reasonable time period.