Avon - The Company for Women - Corporate Responsibility

Key Performance Indicators

Economic
Total revenues in 2008 (billions) $10.7
Total number of Representatives worldwide 5.8 million
Countries with sales operations 66
Additional countries with distribution operations 48
Customers served per year More than 300 million
Transactions completed per year
Nearly 1 billion
Associates
Total number of associates 42,000
Number of employee networks 5
Females as a percentage of total US senior leaders 49%
Females as a percentage of total US managers 57%
Females as a percentage of total US workforce 72%
Minorities as a percentage of total US managers 28%
Minorities as a percentage of total US workforce 36%
Females as a percentage of total worldwide management 55%
Females as a percentage of total worldwide workforce 63%
Environment (* designates statistic for global manufacturing operations)
Total energy use in 2008 (MM BTUs)* 1,015,314
Energy consumption index in 2008 (MM BTUs/MM units)* 397.66
Reduction in energy consumption per unit from 2002 to 2008* 30%
Total GHG emissions in 2008 (tonnes CO2e)* 100,224
Reduction in GHG emissions per unit produced from 2002 to 2008* 31%
Total water use in 2008 (thousands of gallons)* 485,939
Water consumption index in 2008 (gallons/thousand units produced)* 190.32
Reduction in water consumption per unit produced from 2002 to 2008* 24%
Total waste produced in 2008 (thousands of lbs) 108,844
Waste production index in 2008 (lbs/thousand units produced)* 42.63
Reduction in waste per thousand units produced from 2004 through 2008* 11.24%
Percentage of materials recycled in 2008* 65%
Percent increase in recycling efficiency from 2004 through 2008 25%
Percentage of US orders placed online 70%
Number of US orders processed online Nearly 7.7 million
Regulatory violations in 2008 1
Monetary value of regulatory penalties in 2008 $0
Governance
Percentage of directors who are independent 90%
Percentage of directors who are female 45%
Number of standing board committees 4
Percentage of board committees comprising solely independent directors 100%
Philanthropy
Funds raised worldwide through 2008 $660 million
Grants awarded by the Avon Foundation in 2008 $48,649,118
Funds raised to combat breast cancer through 2008 $585 million
Grants awarded to combat breast cancer in 2008 $43,140,795
Funds raised to combat domestic violence through 2008 $14 million
Grants awarded to combat domestic violence in 2008 $4,800,260
Funds raised to provide disaster relief through 2008 $17.5 million
Product Responsibility
Number of professionals participating in the product-safety review process 70
Number of products created in Avon’s laboratories annually Nearly 1,000
Workplace Safety and Health
Overall total recordable case (TRC) rate in 2008 1.2
TRC rate at manufacturing facilities in 2008 1.1
TRC rate at distribution centers in 2008 1.2
Approximate number of managers and supervisors receiving safety leadership training to date 700